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Privacy Policy

Last updated: January 2024

1. Introduction

UKGC Casinos ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.ukgccasinos.co.uk.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

  • Contact us through our contact form
  • Subscribe to our newsletter
  • Report issues or provide feedback

This information may include your name, email address and any other details you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent
  • Date and time of visit

2.3 Cookies

We use cookies and similar tracking technologies. Please see our Cookie Policy for more information.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate and maintain our website
  • Improve, personalise and expand our website
  • Understand and analyse how you use our website
  • Respond to your enquiries and communications
  • Send you newsletters and updates (if subscribed)
  • Detect and prevent fraud or technical issues
  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent - where you have given clear consent for us to process your data for a specific purpose
  • Legitimate interests - where processing is necessary for our legitimate interests, such as improving our services
  • Legal obligation - where we need to comply with a legal requirement

5. Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers - companies that provide services on our behalf, such as hosting and analytics
  • Legal requirements - when required by law or to protect our rights
  • Business transfers - in connection with any merger, sale or transfer of assets

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under UK data protection law, you have rights including:

  • Right of access - to request copies of your personal data
  • Right to rectification - to request correction of inaccurate data
  • Right to erasure - to request deletion of your data
  • Right to restrict processing - to request limitation of processing
  • Right to data portability - to request transfer of your data
  • Right to object - to object to processing of your data

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website contains links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

  • Email: [email protected]
  • Contact form: Contact page

13. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

  • Website: ico.org.uk
  • Telephone: 0303 123 1113

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