Send Us a Message

Before You Contact Us

Please note that UKGC Casinos is an independent information directory. We cannot help with:

  • Disputes with gambling operators
  • Account issues or withdrawals
  • Refunds or compensation
  • Gambling advice or tips

For operator disputes, contact the operator's customer service or their approved ADR provider.

Need Gambling Support?

If you are concerned about your gambling, please contact:

National Gambling Helpline
0808 8020 133
Free, 24 hours a day

www.begambleaware.org

Email Us Directly

Response Times

We aim to respond to all enquiries within 2-3 working days. During busy periods, responses may take longer.

For urgent matters, please include "URGENT" in your subject line.

Common Questions

I found incorrect information on your site. How do I report it?

Please use the contact form above and select "Data Correction Request" as the subject. Provide the specific information that needs correcting and, if possible, a link to the official source confirming the correct information.

Can you help me with a dispute with a gambling site?

Unfortunately, we cannot assist with individual disputes. You should first use the operator's internal complaints procedure. If unresolved, contact their approved ADR provider. See our complaints guide for more information.

How often is your data updated?

We update our database regularly to reflect changes to the Gambling Commission public register. However, there may be a short delay between changes appearing on the official register and our site. For the most current information, check the official UKGC public register.

Can I request removal of my company's information?

The information we display is sourced from the Gambling Commission's public register, which is publicly available by law. If you believe information is incorrect, please submit a data correction request and we will investigate.